Privacy Policy
Last updated: 15 May 2026
Welcome to Light-Up Adventures (“we”, “our”, “us”). We are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.
1. Who We Are
Light-Up Adventures
Email: lightupadventures@gmail.com
Phone: 07780909302
If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details above.
2. What Information We Collect
We may collect and process the following personal information:
Name
Email address
Phone number
Billing and payment information
Booking or enquiry details
IP address and browser information
Website usage data through cookies and analytics
We only collect information that is necessary for providing our services and improving your experience.
3. How We Collect Your Information
We collect information when you:
Fill out contact or booking forms
Make a purchase or booking
Subscribe to our newsletter
Contact us directly
Browse our website
Accept cookies on our website
Some information may also be collected automatically through cookies and analytics tools.
4. How We Use Your Information
We use your personal information to:
Process bookings and payments
Respond to enquiries
Provide customer support
Improve our website and services
Send updates or marketing communications (only where permitted)
Meet legal and regulatory obligations
We will only use your information where we have a lawful basis to do so under UK data protection law.
5. Marketing Communications
If you opt in to receive marketing communications, we may send you information about promotions, events, or updates related to Light-Up Adventures.
You can unsubscribe at any time by:
Clicking the unsubscribe link in emails
Contacting us directly
We will never sell your personal information to third parties.
6. Cookies
Our website may use cookies and similar technologies to improve functionality and analyse website traffic.
Cookies may include:
Essential website cookies
Performance and analytics cookies
Marketing cookies
You can manage cookie preferences through your browser settings or cookie banner.
7. Sharing Your Information
We may share your information with trusted third parties where necessary, including:
Payment providers
Booking or scheduling systems
Website hosting providers
Analytics providers
Legal or regulatory authorities where required by law
All third parties are required to respect the security of your personal data.
8. Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure.
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
9. How Long We Keep Your Data
We only keep your personal information for as long as necessary:
To provide services
To comply with legal obligations
To resolve disputes
For legitimate business purposes
When data is no longer required, it will be securely deleted.
10. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict processing
Object to processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
You can learn more at the ICO website: Information Commissioner’s Office (ICO)
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.
13. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
Light-Up Adventures
Email: lightupadventures@gmail.com
Phone: 07780909302